Director of strategic communications and insight
Salary: £74,000 (London) or £70,200 (regional) per annum
Hours: Full-time (35 hours per week) job share or substantial part-time applications welcome
Location: Flexible. Society Building, 8 All Saints Street, London N1, with flexibility to regularly work from home OR home-based, with occasional travel to the office in line with NCVO’s flexible working policy or home working policy (if outside London).
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
This new role of director of strategic communications and insight will be pivotal in ensuring NCVO delivers high impact across all of our work to support, amplify and connect members and the wider voluntary sector. We have twin communication goals. First is to amplify the work of our members and the wider voluntary sector to ensure the essential role that charities and volunteers play is recognised amongst decision makers and the public. Second is to ensure our important work reaches the right people in the right way to grow our impact and income. This role is also critical to ensuring we understand the challenges our members face, their hopes and dreams, and the evolving role of NCVO in supporting them.
This position is a fantastic challenge at an important moment for us. With a new CEO, and driven by our values of inclusive, open, collaborative and ambitious, we are now into the second year of our bold and exciting new strategy. You will lead and embed a new team that brings together our digital content, digital development, marketing and communication functions to enable a more strategic and unified approach to all our communications. In parallel, the successful candidate will create a new insights function within the wider team, drawing together other previously separate functions to ensure we take a strategic approach to the way we gather and use insights and data about members, customers and the wider sector.
You will have an impressive track record of providing strategic vision to high performing marketing, digital and communication functions. The successful candidate will also have extensive experience of positioning these functions to support income generation, including using data and insights. Ideally you will have overseen website and digital platforms focused on providing high quality user experience. Bringing a highly collaborative style you will be used to creating and driving through cross-organisational strategies in a complex environment. You will be a leader who can inspire, engage and grow a professional and creative team, including technical experts in areas such as digital development and CRM. You will also be an active participant in our ongoing culture change work as a member of the leadership team and also by providing strategic oversight to internal communications which is particularly important in a hybrid working environment.
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are under-represented in NCVO, particularly at senior level. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification, will be guaranteed an interview.
• Closing date: 5pm Monday 5th September
• Short listing date: 6th and 7th September
• Panel interview: 14th or 16th September
• Staff panel: 21st September